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Return Policy

Returns
Mr. Tools offers 60-day hassle free returns. Returns are only accepted if the item is unused, with tags, and in its original packaging. To initiate a return, please contact us at: cs@mrtools.com. Once your return is initiated, we will provide you with return instructions along with a prepaid return shipping label.

Damages/Defective Items
Please inspect your item(s) upon receipt. Please contact us immediately if an item is received damaged or appears to be defective.  

Exchanges 
The fastest way to ensure you get what you need is to return the item purchased in error and place a separate order for the new item(s).

Refunds 
Full refunds are provided on items that are returned in their original condition. You will be notified via email once your refund is processed. Once processed, you’ll be automatically refunded on your original payment method. Refunds take approximately three to five business days to post to your statement. 

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